Privacy Policy

Last updated: July 29, 2026

Gasser Builders, Inc. respects the privacy of our customers, prospective customers, website visitors, vendors, subcontractors, business partners, and other individuals who interact with us.

This Privacy Policy explains how Gasser Builders, Inc., referred to in this policy as “Gasser Builders,” “we,” “us,” or “our,” collects, uses, protects, and discloses information obtained through:

  • Our website at https://gasserbuilders.com
  • Website contact and inquiry forms
  • Our client project-management portal
  • Telephone, email, mail, text message, and in-person communications
  • Design consultations, site visits, estimates, and construction projects
  • Custom-home, cluster-home, remodeling, addition, commercial, and multifamily construction services
  • Third-party platforms and service providers used to operate our business

By accessing our website, submitting information to us, or engaging us to provide services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The information we collect depends on how you interact with Gasser Builders and the services you request.

Information You Provide Through Our Website

When you complete a contact form or otherwise communicate with us through the website, we may collect:

  • Your first and last name
  • Your email address
  • Your telephone number
  • Your street address, city, state, and ZIP code
  • The nature of your inquiry
  • Information about a specific property or proposed project
  • Questions, comments, and project details
  • Other information you voluntarily provide

Please do not submit Social Security numbers, complete bank account numbers, payment card information, tax documents, or other highly sensitive information through a general website contact form.

Construction and Project Information

When you request a consultation, estimate, design, construction, remodeling, or related service, we may collect:

  • Customer and property-owner names
  • Personal and business contact information
  • Property and project addresses
  • Property ownership information
  • Home plans, sketches, drawings, and architectural documents
  • Property surveys and site plans
  • Lot, zoning, utility, and permitting information
  • Project requirements and design preferences
  • Budget and financing information
  • Product, material, finish, appliance, and fixture selections
  • Photographs and videos of the property
  • Construction specifications
  • Project schedules and deadlines
  • Change orders and approval records
  • Permit, inspection, and engineering information
  • Contracts, proposals, invoices, and warranty records
  • Communications and notes relating to the project

We may also collect information about co-owners, residents, tenants, architects, designers, lenders, real estate professionals, and other representatives involved in a project.

Financial and Transaction Information

When you enter into a construction agreement or make a payment, we may collect:

  • Billing and mailing addresses
  • Contract prices and allowances
  • Deposits and payment schedules
  • Invoice and payment information
  • Check or transaction details
  • Change-order amounts
  • Refunds, credits, and adjustments
  • Financing or lender information
  • Records required for accounting, tax, insurance, warranty, and legal purposes

Payments may be processed through banks, financial institutions, payment processors, or other third-party providers. Gasser Builders may not directly receive or retain complete payment card or online banking credentials.

Client Portal Information

Customers may be provided access to a third-party project-management portal for construction communications, selections, schedules, documents, approvals, photographs, and financial information.

Information associated with a client portal may include:

  • Account usernames and authentication information
  • Customer and project contact information
  • Project schedules and construction updates
  • Plans, drawings, and specifications
  • Product and material selections
  • Change orders and approval records
  • Estimates, invoices, and payment records
  • Documents, photographs, and messages
  • Account login dates and activity
  • Device, browser, and Internet Protocol information

Information submitted directly through a third-party portal may also be governed by the portal provider’s privacy policy, security practices, and terms of use.

You are responsible for protecting your login credentials and promptly notifying us if you believe your account has been accessed without authorization.

Warranty and Service Information

When you request warranty assistance, a repair, project review, or follow-up service, we may collect:

  • Customer and property information
  • Construction and installation records
  • Product and material information
  • Warranty documentation
  • Descriptions of the issue
  • Photographs and videos
  • Inspection findings
  • Appointment information
  • Communications and resolution records

Vendor and Subcontractor Information

When we work with subcontractors, suppliers, architects, engineers, consultants, and other business partners, we may collect:

  • Individual and company names
  • Business contact information
  • Tax identification and payment information
  • Licenses, certifications, and insurance information
  • Contracts and service agreements
  • Estimates, invoices, and payment records
  • Project assignments and schedules
  • Safety and compliance documentation
  • Work-product and performance information

Communications

When you communicate with us by telephone, email, text message, mail, website form, client portal, social media, or in person, we may retain:

  • Your contact information
  • The date and method of communication
  • The content of the communication
  • Documents, photographs, plans, and attachments
  • Meeting and project notes
  • Records of actions taken in response

Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically through cookies, server logs, analytics services, security tools, and similar technologies.

This information may include:

  • Internet Protocol address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Links selected
  • Date and time of access
  • Approximate geographic location
  • Website interactions
  • Session information
  • Error and diagnostic information

We may use this information to operate, secure, evaluate, and improve our website.

How We Use Information

We may use personal and business information to:

  • Respond to questions and inquiries
  • Schedule meetings, consultations, and site visits
  • Evaluate prospective construction projects
  • Discuss project goals, plans, budgets, and financing options
  • Prepare designs, specifications, estimates, and proposals
  • Enter into and administer construction agreements
  • Build custom and cluster homes
  • Provide additions, remodeling, commercial, and multifamily construction services
  • Coordinate architects, engineers, designers, subcontractors, suppliers, and inspectors
  • Obtain permits and arrange inspections
  • Order products and construction materials
  • Manage project schedules, selections, approvals, and change orders
  • Process invoices and payments
  • Provide client-portal access
  • Communicate project updates
  • Provide warranty and follow-up services
  • Maintain customer, project, warranty, accounting, and transaction records
  • Improve our website, services, construction process, and customer experience
  • Send service-related or promotional communications
  • Detect and prevent fraud, spam, misuse, and security incidents
  • Enforce contracts, warranties, policies, and legal rights
  • Comply with tax, accounting, insurance, licensing, permitting, safety, regulatory, and legal obligations

We may aggregate or de-identify information so that it no longer reasonably identifies an individual. Aggregated or de-identified information may be used for analytics, reporting, business administration, security, and service improvement.

How We Disclose Information

We do not sell or rent personal information for monetary compensation.

We may disclose information as described below.

Employees and Project Personnel

Information may be shared with employees, project managers, estimators, designers, administrative personnel, and other authorized individuals who require it to:

  • Respond to an inquiry
  • Prepare a design or estimate
  • Administer a contract
  • Schedule or perform construction
  • Coordinate selections and approvals
  • Process payments
  • Provide customer service
  • Complete warranty work

Subcontractors, Suppliers, and Construction Professionals

We may share relevant project information with:

  • Architects and designers
  • Engineers and surveyors
  • Trade contractors
  • Material suppliers and distributors
  • Product manufacturers
  • Delivery and transportation providers
  • Equipment-rental providers
  • Waste-removal services
  • Inspectors and testing providers
  • Real estate professionals
  • Utility providers
  • Other parties involved in the project

Information shared may include customer names, contact information, property addresses, plans, measurements, specifications, product selections, access instructions, and project schedules.

Service Providers

We may share information with vendors and service providers that assist us with:

  • Website hosting and maintenance
  • Client and project-management platforms
  • Cloud hosting and data storage
  • Email, telephone, and text-message services
  • Customer relationship management
  • Electronic signatures
  • Payment processing and financial services
  • Accounting and bookkeeping
  • Printing, mailing, and document delivery
  • Information technology and cybersecurity
  • Data backup and disaster recovery
  • Marketing and analytics
  • Insurance, legal, and other professional services

These providers may access information only as reasonably necessary to perform services on our behalf and are subject to applicable contractual or legal obligations.

Financial Institutions and Lenders

When financing is involved in a project, we may communicate with:

  • Banks and credit unions
  • Mortgage and construction lenders
  • Title companies
  • Appraisers
  • Escrow providers
  • Other financial or real estate professionals

Information shared may include project contracts, schedules, invoices, payment requests, construction progress, change orders, insurance documents, and inspection information.

Information submitted directly to a lender or financial institution is governed by that organization’s privacy policy and lending practices.

Government and Municipal Authorities

We may disclose information to:

  • Building departments
  • Zoning authorities
  • Permit offices
  • Inspectors
  • County and municipal agencies
  • Taxing authorities
  • Courts
  • Law-enforcement agencies
  • Other government entities

Such disclosures may be made when necessary to obtain approvals, permits, inspections, certificates, or to comply with applicable law.

At Your Direction

We may disclose information to individuals or organizations you authorize, including:

  • Family members and co-owners
  • Real estate agents
  • Architects and interior designers
  • Attorneys and accountants
  • Financial advisers and lenders
  • Insurance professionals
  • Property managers
  • Other representatives involved in your project

Legal, Safety, and Security Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law
  • Respond to a subpoena, court order, warrant, or lawful government request
  • Enforce a construction agreement, warranty, lien, policy, or legal right
  • Collect amounts owed
  • Detect, investigate, or prevent fraud or unlawful activity
  • Protect our website, systems, records, projects, property, or personnel
  • Protect the rights, safety, or property of our customers, subcontractors, vendors, or others
  • Respond to an emergency involving a risk of harm

Business Transactions

If Gasser Builders is involved in a merger, acquisition, financing, reorganization, sale of assets, succession, or similar business transaction, information may be reviewed, disclosed, or transferred as part of that transaction, subject to reasonable confidentiality protections.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

  • Provide essential website functionality
  • Maintain website security
  • Remember visitor preferences
  • Process contact-form submissions
  • Measure website traffic
  • Understand visitor interactions
  • Detect technical errors
  • Improve website performance
  • Protect against spam and automated submissions
  • Measure marketing and advertising performance

Some cookies may be necessary for the website to function properly. Other cookies may be used for analytics, preferences, or marketing.

Where required by applicable law, non-essential cookies and tracking technologies will be activated only after appropriate consent has been obtained.

You may manage cookies through your browser settings and any consent-management controls provided on the website. Disabling certain cookies may affect website functionality.

Analytics and Marketing Technologies

We may use analytics, advertising, or campaign-measurement providers to understand:

  • Website traffic
  • Visitor interactions
  • Device and browser information
  • How visitors found our website
  • Contact-form activity
  • Advertising and campaign performance
  • Approximate geographic information

These providers may use cookies, pixels, device identifiers, or similar technologies.

Where required by law, non-essential analytics and advertising technologies will be used only after the visitor has provided appropriate consent.

CAPTCHA and Form Security

Our website forms may use CAPTCHA, spam-detection, or similar security tools to distinguish legitimate users from automated submissions.

When you interact with a protected form, the security provider may collect:

  • Internet Protocol address
  • Browser and device information
  • Website interaction data
  • Cookie or identifier information
  • Other technical information used to detect spam or abuse

Information collected directly by a third-party security provider is governed by that provider’s privacy policy and terms.

Client Project-Management Platform

Our website may direct customers to a client portal operated by an independent project-management provider.

The portal may be used to manage:

  • Project communications
  • Construction schedules
  • Product selections
  • Documents and plans
  • Photographs
  • Estimates and proposals
  • Change orders
  • Invoices and payments
  • Approvals and signatures
  • Warranty information

The platform provider may independently collect login, device, usage, and account information. Use of the portal is subject to the provider’s privacy policy, security practices, and terms of service.

Email and Text Communications

When you provide an email address or telephone number, we may use it to:

  • Respond to your inquiry
  • Schedule or confirm meetings
  • Discuss plans, estimates, and contracts
  • Provide project and construction updates
  • Request selections or approvals
  • Communicate about invoices, payments, inspections, or warranties
  • Send information you have requested or authorized

Message and data rates may apply to text messages.

Providing a telephone number through a general inquiry does not necessarily authorize recurring promotional text messages. Where required by law, we will obtain separate consent before sending automated or recurring marketing communications.

You may request that promotional messages stop by following the instructions in the communication or contacting us.

Photographs, Plans, and Project Content

We may photograph or record properties and construction projects for:

  • Project documentation
  • Design and planning
  • Construction management
  • Progress reporting
  • Quality control
  • Warranty administration
  • Safety and security
  • Dispute resolution

With appropriate permission, photographs, videos, plans, testimonials, or project descriptions may also be used in:

  • Website galleries and portfolios
  • Social media
  • Advertising
  • Printed promotional materials
  • Award or industry submissions

When reasonably practical, we will avoid publishing information that directly identifies a customer or reveals sensitive property details without authorization.

Third-Party Websites and Services

Our website may contain links to client portals, social media platforms, professional organizations, suppliers, real estate resources, or other independently operated websites.

We do not control and are not responsible for the privacy, security, availability, accuracy, or content practices of third-party websites.

This Privacy Policy applies only to information collected by or on behalf of Gasser Builders. We encourage you to review the privacy policy of each third-party service before providing personal information.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from:

  • Unauthorized access
  • Accidental or unlawful disclosure
  • Alteration
  • Destruction
  • Loss
  • Misuse
  • Fraud
  • Security incidents

These safeguards may include access restrictions, authentication controls, secure hosting, encryption where appropriate, malware protection, system monitoring, backups, confidentiality obligations, vendor oversight, physical document protections, and secure disposal procedures.

Access to personal, financial, and project information is limited to individuals who require it for legitimate business purposes.

No website, email system, client portal, network, database, or electronic transmission can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary to:

  • Respond to inquiries
  • Prepare designs, estimates, and proposals
  • Complete construction projects
  • Maintain plans, specifications, contracts, and project records
  • Provide customer service and warranty support
  • Maintain transaction, accounting, insurance, and tax records
  • Satisfy permitting, licensing, safety, regulatory, and legal obligations
  • Resolve disputes
  • Enforce agreements, warranties, liens, and legal rights
  • Prevent fraud and security incidents

Retention periods vary depending on the type of information, the status and duration of a project, warranty periods, contractual obligations, limitation periods, and legal requirements.

When information is no longer required, we may delete, destroy, anonymize, or securely archive it.

Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request a copy of certain information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications
  • Request information about categories of information collected or disclosed
  • Opt out of certain targeted advertising, sales, or sharing
  • Appeal certain decisions concerning a privacy request

These rights may be subject to identity-verification requirements and exceptions involving:

  • Existing construction contracts
  • Plans, specifications, and project records
  • Warranty obligations
  • Accounting and tax requirements
  • Permits and inspection records
  • Safety and insurance requirements
  • Fraud prevention and cybersecurity
  • Litigation, liens, and legal claims
  • Other legal or contractual record-retention requirements

We may request additional information to verify your identity and protect information from unauthorized access, alteration, or deletion.

We will not unlawfully discriminate against an individual for exercising an applicable privacy right.

Do Not Track and Global Privacy Control

Some browsers provide a “Do Not Track” setting. Because there is no universally accepted technical standard for responding to these signals, our website may not respond to every Do Not Track request.

Where required by applicable law and supported by our website technology, we may recognize browser-based opt-out signals such as Global Privacy Control.

Children’s Privacy

Our website and construction services are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our public website.

If we learn that a child under 13 submitted personal information through the website without appropriate authorization, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our website
  • Our construction services
  • Our client and project-management systems
  • Our business operations
  • Our technology and service providers
  • Legal or regulatory requirements
  • Our information-handling practices

When changes are made, the revised policy will be posted on this page with an updated “Last updated” date.

Contact Gasser Builders

For questions about this Privacy Policy, our information-handling practices, or a privacy request, please contact:

Gasser Builders, Inc.
2215 Eastern Road
Rittman, Ohio 44270

Phone: 330-925-1371
Fax: 330-925-0012
Website: https://gasserbuilders.com

You may also contact us through the contact form available on our website.

Please do not include Social Security numbers, complete financial account information, or other highly sensitive information in an initial website inquiry.